Effective Date: [15/8/2025]

Welcome to Freshrove (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.freshrove.gr or use our services.

Freshrove is operated by Fresh Group I.K.E., a company registered in Greece with VAT number 801192042.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect information such as:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details

b. Usage Data
We collect information automatically through cookies and similar technologies, such as:

• IP address

• Browser type and version

• Pages you visit

• Time spent on our site

• Device identifiers

2. How We Use Your Information

We use your data to:

• Process orders and payments

• Deliver products and services

• Improve user experience

• Send order updates and promotional emails (with your consent)

• Respond to inquiries and support requests

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties for the following purposes:

• Payment processing (e.g., Stripe, PayPal)

• Order fulfillment and delivery

• Website analytics (e.g., Google Analytics)

• Marketing (if you have opted in)

All third parties are required to protect your data in accordance with applicable privacy laws.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Object to or restrict data processing

• File a complaint with a supervisory authority

To exercise any of these rights, please contact us at: info@freshrove.gr

6. Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

7. Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, or misuse.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Effective Date.” Please review it periodically.